The Keys to Staff Engagement and Confident Teams

Reviewing, feedback, reflection and learning

Effective feedback, reflection and learning

“I have not failed; I have just found 10,000 ways that do not work” – Thomas Edison.

This is one of our favourite quotes!

You try something and it doesn’t work out the way you planned.  How often do you interpret this as failure? Or maybe, it is simply information that you can use to change what you are doing in order to move closer to the result you want?  When you want to reach a certain goal or outcome, everything that happens is information that is useful.

The skill of receiving and giving effective feedback is often one which is overlooked and yet no change project can hope to be successful if every member of the team does not welcome feedback. After all, isn’t feedback is the basis of all learning?

In fact we would go as far as to say that the failure to embed a culture of respectful feedback and learning can have a major impact on the effectiveness, not just of the change project, but on the organisation itself.

How can you know what works if you do not embrace feedback?
How can you know what doesn’t work if you do not embrace feedback?
The key to effective feedback is to give and receive it in such a way that any emotion is managed.
This sounds easy right? Yet why is it the impact of an action is usually the first thing that is fed back? As soon as you talk about the impact, emotion is involved and the feedback is filtered through these emotions.

Empowerment through self feedback is also often overlooked yet this is a means of great self learning and personal development.

We are excited to now offer companies the means to learn how to really embrace effective feedback and a culture of reflection and learning within their organisation.

To learn more about how this can make the difference to you please contact us.

020 7971 7864

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