Professional boundaries are the limits that help us to develop effective relationships in the workplace.
If these boundaries are not clearly defined and maintained there is likely to be confusion and damage to the relationship. There is also the danger of the professional and the client being put at risk.
If you work with the public in a service or health related industry and want to protect yourself and your clients this workshop is an essential part of your development. If you want your team to function effectively so may also wish to consider how reinforcing professional boundaries can assist in this.
This one day workshop aims to meet the following objectives:
An understanding of the importance of setting and keeping healthy professional boundaries.
How adhering to professional boundaries helps the client.
Knowing how having a “safe” connection with a client helps the person providing the service.
How to identify warning signs before things go wrong.
How to recognise your own warning signs.
Recognising the consequences of stepping over professional boundaries.
How to help people take ownership of their own solutions and support without rescuing them.
Understanding of your own values as a service provider and how to recognise when these values are not being met.
How to use your language and physiology to diffuse potentially difficult situations.
How to set and maintain boundaries that work for you, the organisation and the client.
A recognition of how the greying of professional boundaries affects the professional relationship and has a detrimental effect on the client and the person providing the service.
Demonstration of ‘good’, ‘grey’ and ‘bad’ professional relationship lines and open discussion on the detrimental impact on the client and the person providing the service and what alternative actions could be taken.
How to use 6 questions to encourage the client to take ownership of their own solutions and support and how to use these same 6 questions with yourself to ‘check in’ on what needs to happen to keep the boundaries in place and meet your own objectives.
All of the above will be provided in a safe, fun, interactive and challenging environment with plenty of time for discussion of how the delegates can apply what they learn.
The workshop will give you plenty of opportunity to put into practice all that you learn.
To book a single place simply fill out the form below and follow the instructions or click here for our group booking page
I found the course extremely helpful-in particular, the focus away from friendship and towards guiding patient, thereby creating a safe environment for both patient and doctor to operate within, extremely helpful, as were techniques of looking at situations from different angles. The brief introduction to NLP was extremely useful, and I can see learning more would be a useful tool in the consultation toolbox. I felt that the entire day was facilitated in an exemplary manner with good interaction between all participants.
Can you pass my thanks on to Jo the trainer from yesterday. I have learnt and already used some of the brilliant strategies she gave us with some of the challenges I have shared with you. One came up late yesterday and I became a 'fly on the wall' and attempted to take the emotion out of the situation (!!!!)
Julie, Children's Centre Leader
I wanted to take this opportunity to thank you and to provide feedback as I felt the day was a very valuable experience. I really enjoyed your enthusiasm and thought it was presented very well.
I liked the unusual style of the day and the interactive session was very useful. Overall I was very impressed and would like to thank you all for all of your hard work!
Kathryn, Therapy Assistant Technician
To be honest with you Jo; I am now reflecting on yesterday's activities very hard and I cannot think of anything I would like to change, as I enjoyed it all.
I would like to take this opportunity in thanking you and Andy for a fun-filled day ending with positive results.
Angela, Head Nurse
I have learned a great deal from your workshop and from observing how you facilitate the group using NLP techniques.
Just recently, I used the values wheel exercise in my team meeting to great effect. We looked at the team values first and then stepping into our commissioners’ shoes we looked at their values for the service. That led very nicely into action planning.
The team was very engaged in the process and everyone contributed. One of the reasons I think this process was so successful is because it created a real sense of ownership of our plans for the year ahead; it also made it very clear for everyone how much the team cares about the work we do.
I look forward to using more NLP techniques with the team!
Marina, NHS Stop Smoking Service
Great range of techniques, Excellent course, well presented. Good interaction between leaders
Karen & Julie, GP Trainers
Karen & Julie
The NLP workshop with Andy and Jo was as enjoyable as it was informative, Jo and Andy made everyone feel at ease and exampled everyday situations which we could all relate to in our working lives.
Learning to build rapport with clients and colleagues is an important part of my job and the skills I learnt on the NLP course are invaluable. From key subtle movements to body posture and tone of voice can dramatically change the situation you find yourselves in for the better.
This was the first course I left were I felt a buzz once I left the room, and it has been something I decided to put into practice that afternoon – that’s the beauty of the course, what Jo and Andy teach can be picked up and started instantly.
Would highly recommend this course to friends, family and colleagues.
Ryan, Marketing Manager, Hampshire
RyanMarketing Manager of Hampshire
Frequently Asked Questions
Will you provide a certificate of attendance?
Yes we provide a certificate of attendance for your CPD records for all our workshops, this will be emailed to you after the course has completed.
Can my organisation / company pay for this course?
Yes, we have a number of organisations who pay for their staff, simply provide us with the invoice details in the form and we\’ll email this over to you, we can update the invoice with the PO number if this applies as well. Payment by Cheque and BACS are also accepted.
At a Glance
No dates are currently arranged for this workshop, please enquire about running this in-house.