Powerful techniques for handling conflict and your internal state
If any of the following apply to you, then we know that you will get an enormous amount from this interactive, fun and focused day.
Do you tend to avoid difficult situations?
Do you have beliefs about yourself that mean you often don’t say what you mean in the fear of causing conflict?
Do you find that people sometimes take what you say the wrong way?
Do you find yourself pushed into a decision against your will so as to avoid an argument?
Do you feel anxious when faced with conflict?
Do you sometimes kick yourself that you didn’t put your view across effectively?
Do you see a debate as a conflict and realise this does not help you achieve what you want?
Do you find yourself just going with the flow rather than speaking up about what you really want?
Do you find that some people make you feel disempowered and anxious?
Do you have to manage conflict situations within your team?
This workshop will enable you to have the inner resources and communication skills to manage conflict and feel calm and empowered in a difficult situation. You will enhance your confidence and learn how to use your language to prevent a conflict situation arising as well as how to diffuse tension, step back from emotion and encourage a win/ win resolution.
Andy & Jo are really helpful in a positive and non-judgmental way that encourages personal growth.
Amanda, Lung CNS
Brilliant & fantastic.
A good, practical, well facilitated course - thank you.
Sally, CNS Nutritional Support
Very useful course. I liked the practicing exercises and just the right amount of information, venue very good and group size excellent.
It was a refreshing and very interactive workshop. It addressed my needs. Your presentations were practical and very professional . I am happy to recommend you both as needed. We often need people with experience and skills like yours in Primary care but usually do not know how and where to access this when needed.
I really enjoyed the workshop and found it very thoughtful, well structured and most importantly, fun. I look forward to attending further workshops in the future and will be definitely recommending it to my colleagues.
ChrisPublic Health Manager of Essex County Council
I have attended two courses with Beyond. I attended with the initial idea to try and improve my management style and engage in new ideas and approaches to give my company a fresh approach – and to find some comfort in sharing a tough time with others who may be in a similar situation.I was going through a challenging period at work and the course forced me to review my situation. I was able to empathise with others on the course facing similar problems, and I learnt that by finding my inner strength and using calmness in stressful situations I can be stronger and be more empowered to react with increased confidence and a renewed approach that feels modern and achievable.The second course reinforced this belief and reminded me what I learnt at the previous day I had attended 6 months earlier and again I evaluated the change and realised just how far me and my team of 50 staff have come – stronger, empowered and we communicate and understand each other and our boundaries better – and most importantly sensitivities and barriers have been broken down and we work with more openness and increased honesty, rather than letting issues become more sinister.
James, Business Manager
I wanted to take this opportunity to thank you and to provide feedback as I felt the day was a very valuable experience. I really enjoyed your enthusiasm and thought it was presented very well.
I liked the unusual style of the day and the interactive session was very useful. Overall I was very impressed and would like to thank you all for all of your hard work!
Kathryn, Therapy Assistant Technician
To be honest with you Jo; I am now reflecting on yesterday's activities very hard and I cannot think of anything I would like to change, as I enjoyed it all.
I would like to take this opportunity in thanking you and Andy for a fun-filled day ending with positive results.
Angela, Head Nurse
I have learned a great deal from your workshop and from observing how you facilitate the group using NLP techniques.
Just recently, I used the values wheel exercise in my team meeting to great effect. We looked at the team values first and then stepping into our commissioners’ shoes we looked at their values for the service. That led very nicely into action planning.
The team was very engaged in the process and everyone contributed. One of the reasons I think this process was so successful is because it created a real sense of ownership of our plans for the year ahead; it also made it very clear for everyone how much the team cares about the work we do.
I look forward to using more NLP techniques with the team!
Marina, NHS Stop Smoking Service
Great range of techniques, Excellent course, well presented. Good interaction between leaders
Karen & Julie, GP Trainers
Karen & Julie
The NLP workshop with Andy and Jo was as enjoyable as it was informative, Jo and Andy made everyone feel at ease and exampled everyday situations which we could all relate to in our working lives.
Learning to build rapport with clients and colleagues is an important part of my job and the skills I learnt on the NLP course are invaluable. From key subtle movements to body posture and tone of voice can dramatically change the situation you find yourselves in for the better.
This was the first course I left were I felt a buzz once I left the room, and it has been something I decided to put into practice that afternoon – that’s the beauty of the course, what Jo and Andy teach can be picked up and started instantly.
Would highly recommend this course to friends, family and colleagues.
Ryan, Marketing Manager, Hampshire
RyanMarketing Manager of Hampshire
This has been one of the most interesting and relevant workshops I have attended in many years, I feel I have gained some tools to use in practice and I am optimistic this will increase my job satisfaction.
(Post workshop update) I have been putting some of your tips into practice this week and already its making a difference to how I feel and to the outcome. Had one of the best nursing team meetings we’ve had for a long time so a very big thank you!
Sheila, Advanced Nurse Practitioner
Just a few words of gratitude for a thoroughly informative, enjoyable and thought provoking day you had with us at Premier Clinic.....Having been on many courses and died of boredom half way through, this course was very different. We all said afterwards how we had all enjoyed this course, we would without hesitation recommend you and the company.
Premier Clinic Management Team
I thought it was a very powerful day and it made a considerable shift to the situation. Jo was absolutely great and extremely skilfull in how she brought out the issues and helped develop a plan of how to move forward.
Sue MoorthyGP Partner of Primary Care Practice
Frequently Asked Questions
Will you provide a certificate of attendance?
Yes we provide a certificate of attendance for your CPD records for all our workshops, this will be emailed to you after the course has completed.
Can my organisation / company pay for this course?
Yes, we have a number of organisations who pay for their staff, simply provide us with the invoice details in the form and we\’ll email this over to you, we can update the invoice with the PO number if this applies as well. Payment by Cheque and BACS are also accepted.
At a Glance
We do not currently have any dates planned for this workshop, please enquire about us running this workshop in-house