The Keys to Staff Engagement and Confident Teams

Managing conflict and feeling calm in a difficult situation

Powerful techniques for handling conflict and your internal state

If any of the following apply to you, then we know that you will get an enormous amount from this interactive, fun and focused day.

  • Do you tend to avoid difficult situations?
  • Do you have beliefs about yourself that mean you often don’t say what you mean in the fear of causing conflict?
  • Do you find that people sometimes take what you say the wrong way?
  • Do you find yourself pushed into a decision against your will so as to avoid an argument?
  • Do you feel anxious when faced with conflict?
  • Do you sometimes kick yourself that you didn’t put your view across effectively?
  • Do you see a debate as a conflict and realise this does not help you achieve what you want?
  • Do you find yourself just going with the flow rather than speaking up about what you really want?
  • Do you find that some people make you feel disempowered and anxious?
  • Do you have to manage conflict situations within your team?

This workshop will enable you to have the inner resources and communication skills to manage conflict and feel calm and empowered in a difficult situation. You will enhance your confidence and learn how to use your language to prevent a conflict situation arising as well as how to diffuse tension, step back from emotion and encourage a win/ win resolution.

Frequently Asked Questions

Will you provide a certificate of attendance?

Yes we provide a certificate of attendance for your CPD records for all our workshops, this will be emailed to you after the course has completed.

Can my organisation / company pay for this course?

Yes, we have a number of organisations who pay for their staff, simply provide us with the invoice details in the form and we\’ll email this over to you, we can update the invoice with the PO number if this applies as well. Payment by Cheque and BACS are also accepted.

At a Glance

We do not currently have any dates planned for this workshop, please enquire about us running this workshop in-house