This 2 day Masterclass will provide you with advanced communication skills to maximise your clinical effectiveness, encourage patients to take ownership of their own health outcomes and enhance your ability to negotiate and build relationships effectively.
A completely free introductory day all about the power of NLP enabling you to step back and take control of life, rather than feeling like it’s taking control of you. Join Andy Coley and Jo Wilson to find out how Neuro-Linguistic Programming can help you manage your personal and professional life in an entirely different way.
Excellent. Very enjoyable, helpful lecture. Very useful in understanding the patients with chronic illness and the rapport to maintain the trust. Interesting talk, will help how to discuss serious illness with patients and deal with difficult patients who will need more time for consultations.
The effective leadership course was a really great opportunity to look at myself - what I am doing, why as well as understand my teams perspective too.
There were real eye opener moments for me when I had thought something was so complicated and difficult to solve and I just couldn't see a way out. When points were being discussed techniques were used to break it all down and look at it from a different perspective - the solution and way forward was actually really quite simple and easy.
It was fun, enjoyable and having lots of discussion with others on the course a great way to exchange ideas....curious questions are the way forward!
RakheeSenior Diabetes Specialist Podiatrist
I thought this was terrific, really felt and appreciated your commitment and care for us all.
Jackie, Womens Health Counsellor
Thank you so much, the best course I've ever been on (and I've been on a lot).
Gillian, Deputy Practice Manager
Really useful and enjoyed the really, really interactive and made me feel involved.
Gaya, Team Lead OT
Thank you very much, excellent day, very useful, would recommend it.
Andy & Jo are really helpful in a positive and non-judgmental way that encourages personal growth.
Amanda, Lung CNS
Brilliant & fantastic.
A good, practical, well facilitated course - thank you.
Sally, CNS Nutritional Support
Very useful course. I liked the practicing exercises and just the right amount of information, venue very good and group size excellent.
Very much enjoyed the day and would definitely attend again.
Tammy, Process Improvement Role
Really enjoyed the course, useful exercises and learning through anchoring techniques, how to help myself to feel more positive about my abilities.
Some patients come to see their GP with a question for which they are seeking an answer. Some people come to see their GP with the start of a solution for their problems but need help to uncover and realise this. Working as a GP I have found that conventional consulting skills sometimes let me down with these patients. I was looking for new ways of talking to my patients and I found it in this course. I learned practical ways of integrating new skills into my consultation toolkit and I look forward to putting it into practice.
Marcus Lewis, GP
"I've known about NLP for a long time, but this has been my first experience of it - really interesting".
I really enjoyed the day. I felt the size of the group was perfect, allowing one to talk in a "safe" environment.
The practical techniques were particularly useful especially anchoring and the power pose, both of which I have been practising. A very interesting and thought provoking day.
Just been chatting to my practice manager, who attended one of your courses 2 weeks ago on motivating teams and saying what great courses they were.
The course was extremely empowering and has provided me with a new repertoire of skills . I see challenging but more rewarding times ahead.
I really enjoyed the course- thankyou!
Karina, GP, London
Thank you both for an enjoyable and worthwhile day. There is much to absorb and I think the impact will sink in over the next few weeks as I practice the skills to which we have been introduced. Would certainly recommend it to those who quake with fear at the mention of the phrase "Would you just give us a presentation on ..."
Simon, GP, Lewes
I would highly recommend the Two Day Advanced Communication Workshop. As a Hospital Consultant it was a refreshing change to work with GPs and other professionals not directly involved with hospital care. I particularly enjoyed learning more about myself and what makes me tick. Also the affect of our own internal representations and beliefs on the way we communicate in general was enlightening. I came away with many new ideas to help me listen and quieten my internal voice along with being able to recognise negative language and the benefits of clean language. A thoroughly enjoyable and useful two days. Thank you.
Lorraine, Consultant Maxio- Facial Surgeon
I would highly recommend this excellent course .
The 2 days were informative ,interactive and great fun.
The skills imparted are not only useful in dealing with patients and staff, but also in personal relationships
Norma, Practice Manager
I found the course extremely helpful-in particular, the focus away from friendship and towards guiding patient, thereby creating a safe environment for both patient and doctor to operate within, extremely helpful, as were techniques of looking at situations from different angles. The brief introduction to NLP was extremely useful, and I can see learning more would be a useful tool in the consultation toolbox. I felt that the entire day was facilitated in an exemplary manner with good interaction between all participants.