We have provided effective and practical Professional Boundaries Training for many healthcare organisations, charities and public service organisations and pride ourselves on the fact that delegates are able to take everything they learn and implement it to safeguard themselves and their clients.
Professional boundaries are the limits that help us to develop effective relationships in the workplace.
They are established through a set of behaviours and are given meaning through personal attitude and experience.
If these boundaries are not clearly defined, owned and maintained, there is likely to be confusion and damage to the relationship with either, or both, parties being put at risk.
We believe that effective professional boundaries training is one of the most important investments an organisation can make.
Without clear and workable boundaries that can be immersed into the culture of the company, safe working between clients, colleagues and management
?We probably all want to work in a good and healthy environment, don’t we?
?Feeling supported and enjoying what we do is vital, isn’t it?
?Having a motivated team who respect you and each other is something we all strive for, right?
?Knowing where you stand and what to expect means far less stress, yes?
?Providing a safe, consistent and optimum level of service to your clients is important, true?
Well if the professional boundaries are blurred, grey or broken then all of the above becomes impossible to maintain.
We provide Professional Boundaries training in a safe, fun, interactive and challenging environment. Most importantly, we relate and apply all that is taught back into their real environment and ensure that the value of the boundary is both recognised and maintained.
Some of the areas we cover within the Professional Boundaries training are:
An understanding and acceptance of the importance of setting and keeping healthy professional boundaries
Discuss “grey areas” of boundary crossings and how to deal with pressure to cross ‘the line’
Understanding of the differences between personal and professional relationships
How adhering to professional boundaries helps the client and the professional
A recognition of how the greying of professional boundaries affects the professional relationship and has a detrimental effect on the client and the person providing the service
How to identify situations before things go wrong
How to help people take ownership of their own solutions and support without rescuing them
Explanation and demonstration of how people take in information and the distinction between people’s different concepts of the reality of the information provided to them
What challenges are faced in keeping those boundaries in place
Understanding your own values as a service provider and how to recognise when these values are not being met
How to recognise the warning signs from people’s language and physiology
How to use your language and physiology to diffuse potentially difficult situations
How to set and maintain boundaries that work for you, the organisation and the client
Demonstration of ‘good’, ‘grey’ and ‘bad’ professional relationship lines and open discussion on the detrimental impact on the client and the person providing the service and what alternative actions could be taken
Exercises to identify the consequences of stepping over professional boundaries
Simple techniques to allow you to step back from the situation and identify alternative ways forward
Group exercises to analysis different scenarios, recognise warning signs, recognise your own personal patterns of behaviour and identify alternative solutions that would be in the best interest of the client and the service provider
How to use 6 questions to encourage the client to take ownership of their own solutions and support
How to use these same 6 questions with yourself to ‘check in’ on what needs to happen to keep the boundaries in place and meet your own objectives
How to recognise your own warning signs
For more information and to discuss your individual organisation’s needs just call us on the number below: