What is your usual conflict style? Competitive – where your own needs are advocated over the needs of others Collaborative – the pooling of individual needs and goals toward a common goal Compromising – an approach to conflict in which people gain and […]
"Life is not easy for any of us. But what of that? We must have perseverance and above all confidence in ourselves. We must believe that we are gifted for something, and that this thing, at whatever cost, must be attained." But was Marie Curie right?
A happy workplace – is it the elusive nirvana or an unattainable goal? Does employee happiness really make a difference to the success of the organisation? During this article we look at these questions and the 6 key components to […]
Your inner voice can be really empowering and really negative. Read our handy guide to the 10 favourite words and sayings of the negative inner voice.
Andy Coley vlogs about his own experience as a patient and how communication is really important throughout the whole of the patient journey and how he helps GPs and healthcare professionals communicate well with patients and take the feedback on how things can be different the next time around.
Having read the following article in the Guardian’s Healthcare network a while ago, I was reminded of my own experience of the immensely negative impact of ineffective listening. A couple of years ago I lost my father after what can only […]
I am often interested to hear the response to the question from people who do not suffer from social anxiety: “It’s just about having more confidence isn’t it?” or “maybe it’s just shyness and if you are shy you are […]
Imagine this – the day is going great, you have just come off the phone from a really satisfied client, when the phone rings once more. You pick it up, and with the first syllable uttered you feel yourself shrinking […]
Facebook, is a multi-billion dollar business that attracts top talent from across the world and is a world class employer. In the UK, Google was named the best place to work with staff praising its “cool culture”, “amazing people”, and […]
Do people see you as calm and confident yet inside you feel anxious or nervous or that little voice of self doubt just won't be quiet? Do people often tell you "gosh you are always so in control!" yet your brain feels like it is running on overload and you are paddling like mad just to keep your head above water? Are you often seen as the bubbly character in the office and the life and soul of the party and yet sometimes you just want to close the door and shut the world out? It's strange isn't it how people only see what we show them or maybe it's easier for them to just see what they want to see?
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