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Why people don’t take your advice

By Jo Wilson | In business , communication , NLP , personal development , staff engagement

It’s frustrating isn’t it, when you give advice that you know will really help people and then they just nod politely and walk away and either do completely the opposite or do nothing? You spend your time and energy with […]

December 18, 2018
Avoid burn-out by having better boundaries in place

By Jo Wilson | In General News / Blog , personal development , professional boundaries , Resilience

I am sure that you recognise the need to have good professional boundaries between you and your clients, patients and customers but have you stepped back recently and really looked at how healthy and resilient yours actually are? And what […]

March 1, 2018
Who hid your mojo?

By Jo Wilson | In communication , conflict , conflict management , conflict resolution , conflict resolution in the workplace , General News / Blog , Skills , staff engagement

Are you one of the many people who have simply lost their mojo? You probably don’t remember the exact point that you lost it, you just woke up one morning and realised that there was a hole where previously there […]

February 15, 2018
Can nice people do conflict?

By Jo Wilson | In communication , conflict , conflict management , conflict resolution , conflict resolution in the workplace , General News / Blog , Skills

We work with many healthcare, third sector, commercial and social enterprise professionals who find themselves veering away from discussing difficult issues because they are afraid of conflict or are simply too nice to want to give negative feedback to people. […]

January 29, 2018
Why don’t people hear me?

By Jo Wilson | In business , communication , General News / Blog , Skills , staff engagement

Whenever we start working with an organisation, we conduct an exercise with the relevant team members looking at what is really important to them in order for them to be both productive and motivated at work. Without fail, there is […]

January 4, 2018
Does hiding from conflict ever work?

By Jo Wilson | In communication , conflict , conflict management , conflict resolution , conflict resolution in the workplace , General News / Blog

What is your usual conflict style? Competitive – where your own needs are advocated over the needs of others Collaborative – the pooling of individual needs and goals toward a common goal Compromising – an approach to conflict in which people gain and […]

June 29, 2017
Is it possible to create a happy workplace?

By Jo Wilson | In business , conflict , conflict resolution , conflict resolution in the workplace , General News / Blog , staff engagement

A happy workplace – is it the elusive nirvana or an unattainable goal? Does employee happiness really make a difference to the success of the organisation? During this article we look at these questions and the 6 key components to […]

June 7, 2017
Why listening is the most important skill

By Jo Wilson | In communication , General News / Blog

Having read the following article in the Guardian’s Healthcare network a while ago, I was reminded of my own experience of the immensely negative impact of ineffective listening. A couple of years ago I lost my father after what can only […]

January 5, 2016
Can you overcome social anxiety?

By Jo Wilson | In General News / Blog , personal development

I am often interested to hear the response to the question from people who do not suffer from social anxiety: “It’s just about having more confidence isn’t it?” or “maybe it’s just shyness and if you are shy you are […]

October 16, 2015
Do you project what you feel?

By Jo Wilson | In General News / Blog , personal development

Do people see you as calm and confident yet inside you feel anxious or nervous or that little voice of self doubt just won't be quiet? Do people often tell you "gosh you are always so in control!" yet your brain feels like it is running on overload and you are paddling like mad just to keep your head above water? Are you often seen as the bubbly character in the office and the life and soul of the party and yet sometimes you just want to close the door and shut the world out? It's strange isn't it how people only see what we show them or maybe it's easier for them to just see what they want to see?

June 29, 2015

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